Find emergency medical services (EMS) in Marin County

Need to know

Call 911 for any medical emergency. You do not choose which ambulance responds—dispatch sends the closest and most appropriate unit.
Marin County has 3 hospitals with emergency departments.
Private ambulance companies provide non-emergency transportation, such as transfers between medical facilities.
Ambulance services vary by level of care:
- BLS (Basic Life Support): for stable patients
- ALS (Advanced Life Support): for serious conditions
- CCT (Critical Care Transport): for complex medical needs

Know whether your situation is an emergency or non-emergency.
For non-emergency transport, check with your doctor or care team about the appropriate level of service.
- Contact a licensed interfacility ambulance provider directly.
Review your insurance coverage. Non-emergency ambulance transport may not be fully covered.

Call 911 right away if you or someone else has:

You do not choose which ambulance responds. Dispatch will send the closest and most appropriate unit.

Go to the nearest emergency department or follow 911 instructions:

MarinHealth Medical Center
250 Bon Air Road, Greenbrae, CA 94904 — 415-925-7200
Kaiser Permanente San Rafael
99 Montecillo Road, San Rafael, CA 94903 — 415-444-2000
Novato Community Hospital
180 Rowland Way, Novato, CA 94945 — 415-209-1350

Marin County is divided into 5 paramedic service zones. These agencies respond to 911 medical calls:

Zone A (Novato): Novato Fire Protection District, 95 Rowland Blvd., Novato, CA 94945. Call 415-878-2690.
Zone B (San Rafael): San Rafael Fire Department, 1039 C Street, San Rafael, CA 94901. Call 415-485-3304.
Zone C (Ross Valley): Ross Valley Paramedic Authority, 400 Magnolia Ave., Larkspur, CA 94939. Call 415-927-5014. Also served by Central Marin Fire Department, 342 Tamalpais Drive, Corte Madera, CA 94925. Call 415-927-5077.
Zone D (Southern Marin): Southern Marin Emergency Medical Paramedic System (SMEMPS), 1679 Tiburon Blvd., Tiburon, CA 94920. Call 415-435-7200.
Zone E (West Marin): Marin County Fire Department, PO Box 518, Woodacre, CA 94973. Call 415-473-6717.

Contact a licensed ambulance provider:

In an emergency: Call 911 immediately.
For non-emergency transport: Contact a licensed provider and confirm the appropriate level of care.
If unsure: Ask your doctor or care team for guidance.

What's next content

If you call 911, emergency responders from your local paramedic service zone will be dispatched to your location.
If you schedule non-emergency transportation, the ambulance provider will coordinate the details with you.
Follow instructions from emergency responders or medical providers.
For questions about ambulance billing, contact your paramedic service zone provider.
Keep your medical and insurance information accessible.
For ongoing care, consider transportation options such as an ambulance, wheelchair van, or private vehicle.

Marin County EMS Agency

1600 Los Gamos Drive, Suite 220, San Rafael, CA 94903

Phone: 415-473-6871

If you cannot visit or call due to a disability, request an accommodation by:

Documents can be provided in alternative formats upon request.