About this service
Information and Assistance connects older adults, persons with disabilities, and caregivers with services and resources in Marin County. Social workers provide information and referrals for needs such as meals, transportation, caregiving, benefits, and housing. This service helps people learn about available programs and community resources and where to get further help.
Who this service is for
- Older adults
- Persons with disabilities
- Family members and caregivers seeking supports and resources
- Anyone who needs information or referrals for services such as meals, transportation, caregiving, benefits, or housing
Details
What the service provides
- Get information about and referrals to services and resources for older adults, persons with disabilities and caregivers.
- Social workers answer and return calls and emails Monday to Friday, 9 a.m. to 4 p.m.
- Most calls and emails are returned within 48 business hours.
- Spanish-speaking and Vietnamese-speaking social workers are available during business hours.
- Translation services are available for all other languages.
- This is not an emergency service. If you're having a medical or mental health emergency, call 911.
How to contact Information and Assistance
By phone: 415-473-INFO (4636)
Online: complete the agency email form or browse options in the Community resource guide: Community resource guide.
Hours and response time
- Social workers are available Monday–Friday, 9 a.m. to 4 p.m.
- Most calls and emails are returned within 48 business hours; some inquiries may require research and a follow-up from a social worker.
Languages and translation
Spanish-speaking and Vietnamese-speaking social workers are available during business hours. Translation services are available for other languages as needed.
Before you start
- Write down what you need help with, like meals, transportation, caregiving, benefits, or housing.
- Have your zip code and basic contact information ready.
What to expect
Depending on what you're looking for, a social worker may refer you to services or resources at the time of your call or may need to do some research and get back to you.
Get help
Information and Assistance: 415-473-INFO (4636)