About this service
Marin Behavioral Health and Recovery Services (BHRS) Quality Management supports quality assurance, quality improvement, compliance, credentialing, utilization review, and performance monitoring activities across the behavioral health system of care. The program helps ensure services meet county, state, and federal standards and supports ongoing improvement in behavioral health service delivery.
Quality Management provides guidance, oversight, and tools for county staff, contract providers, and partners involved in delivering mental health and substance use services.
Who this service is for
This information is for:
- Behavioral health providers and contract agencies working with Marin BHRS
- County staff involved in service delivery, compliance, documentation, and performance oversight
- Organizations seeking information about quality assurance and improvement processes
- Partners involved in credentialing, utilization review, and regulatory compliance
- Individuals or organizations interested in becoming contracted behavioral health service providers
Details
What Quality Management does
Quality Management oversees core functions that support accountability, service quality, and compliance within the Marin BHRS system. This includes activities related to quality assurance, quality improvement, utilization review, provider standards, documentation requirements, and monitoring of service delivery practices.
Key focus areas
- Quality assurance and quality improvement
- Regulatory and contract compliance
- Provider credentialing and recredentialing support
- Clinical documentation and record standards
- Utilization review and performance monitoring
- Policy guidance and oversight for behavioral health services
Provider and contractor support
Quality Management is also a point of contact for organizations interested in becoming contracted behavioral health or mental health service providers. The team helps connect prospective providers to the appropriate quality and contracting processes.
Related resources
Quality Management Corner Newsletters
Contact information
For questions related to Quality Management or to express interest in becoming a contracted behavioral health services provider, contact Quality Management.