About this service
The Marin County Health and Human Services (HHS) Compliance and Privacy Office works to protect your personal information.
What we do
- We help programs follow privacy laws and keep confidential information safe.
- We offer training for staff.
- We monitor compliance with laws, regulations, and best practices.
Details
Marin County Health and Human Services (HHS) protects your privacy when you use our websites:
- marinhhs.org
- marinbhrs.org
- bhrsprevention.org
We only collect personal information when needed to provide a service or when required by law. We follow state and federal privacy laws to keep your information safe.
How we use your information
We collect, use, and keep personal information only when it is:
- Allowed by law
- Needed to provide services you request
- Necessary to run HHS programs
We will tell you why we are collecting your information before we collect it. We only use your information for those purposes, unless the law allows or requires something different.
We do not sell or rent your information.
What personal information means
Personal information identifies you. It may include:
- Name
- Social Security number
- Address or phone number
- Education or financial details
- Medical or employment history
Protected Health Information (PHI)
PHI includes details about your:
- Physical or mental health
- Health care services
- Payment for care
Our Notice of Privacy Practices (NPP) explains how we use and share PHI. You can find the NPP at the bottom of this page.
Children’s privacy
We do not knowingly collect personal information from children under age 13 without consent from a parent or legal guardian.
How we protect your information
We take steps to keep your information safe. We:
- Limit access to staff who need it to do their work
- Protect data from loss, misuse, or unauthorized access
- Use administrative, physical, and technical safeguards
Website data and cookies
When you visit our websites, we may automatically collect:
- IP address
- Browser type
- Date and time of visit
- Pages you visit
We use cookies to support website functions. Cookies are small data files stored on your device. You can change your browser settings to block or manage cookies.
Google Analytics and YouTube
We use:
- Google Analytics to understand website use
- YouTube to share videos
These services may collect information like your IP address and the pages you visit. You can opt out of Google Analytics without affecting your ability to use our websites.
Some pages may include content from other websites. These may use their own tracking tools. We cannot control how other sites use your information.
Sharing information
We only share personal information:
- With your consent, or
- When required or allowed by law
Other websites
This privacy statement applies only to Marin HHS websites. Other websites may have different privacy practices.
Report concerns or contact us
If you think there may be fraud, waste, abuse, or a privacy concern, contact the HHS Anonymous Compliance Hotline:
- Call 888-413-9462 (CA Relay 711)
You can also write to:
Compliance and Privacy Program
20 N. San Pedro Road
San Rafael, CA 94903
Additional information
Read the County of Marin Notice of Privacy Practices (English / Spanish / Vietnamese)